"The Professional Choice for Telemarketing"
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OUR EMPLOYEES

TLK Group LLC invests a significant amount of its resources to the most  important asset of our operations, our people. 

Representatives undergo classroom training and testing prior to being allowed to place a single call.  The training consists of the following components: 

  • Product Knowledge
  • Sales Tactics
  • Customer Service Techniques
  • Phone Etiquette
  • Script Adherence
  • Positive Attitude/Enthusiasm

TLK Group LLC is committed to maintaining a culturally diverse workforce.  We maintain a ratio of 50% bilingual Spanish-speaking representatives at all times. 

This allows us to call customized campaigns that target Hispanic households with scripts written in Spanish.

 
 2008 TLK Group LLC.  All rights reserved.

Site Updated 01/15/08 ETL